We're here to help

When disasters strike, the Insurance Council's Disaster Response Team is on the ground helping communities, insurers and governments during the event and throughout the recovery


Our disaster insurance hotline is available to assist 24 hours a day, 7 days a week 


Having issues with your insurance or simply have a query? Drop us an email

insurance forum

Our experts are available to meet with communities and government

Making a claim?

Have a question?

Tasmanian Storms
May 10, 2018

On the night of May 10, 2018, heavy rainfall brought significant water inundation and flooding to the Hobart region. Parts of the region experienced in excess of 130mm of rainfall in 24 hours.

Total Loss: $99.6 Million

NSW/VIC Bushfires
March 18, 2018

On March 18, 2018 a bushfire began near Reedy Swamp and rapidly moved East towards Tathra, NSW. By late afternoon, the fire had begun directly impacting homes on the Western fringe of the town.  In total, 69 homes and 30 caravans were destroyed. A further 39 homes were damaged.

Over the same weekend, several fires affected properties in Victoria.  The worst affected communities were those of Terang, Warrnambool and surrounds.

Total Loss: $82.5 Million

Cyclone Debbie
March 28 2017

Cyclone Debbie struck the Queensland coast near Airlie Beach on Tuesday March 28, 2017, at noon as a Category 4 Severe Tropical Cyclone.

Over the next seven days, storm and flood damage from the cyclone Debbie system continued along the east coast with storm-related damage occurring as far south as the New South Wales/Victorian border.

Total Loss: $1.77 Billion